Real customer reviews of Sunhouse Agency — a Vancouver nanny and childcare-placement agency. Sunhouse handpicks vetted caregivers for families across the Lower Mainland needing recurring, full-time, or live-in care.
We placed a full-time nanny through Sunhouse Agency about a year ago and it has been the single best childcare decision we've made. The agency did the hard work of shortlisting. We met three candidates, all of whom would have been competent, and chose the one who clicked with our daughter on the first visit. A year in, she's part of our family routine.
We set up a nanny share with friends on our block through Sunhouse. The logistics looked complicated on paper: two families, two sets of kids, one caregiver, shared scheduling. The agency handled all of it. Our nanny rotates between houses on a set schedule and the cost is half what a full-time placement would be. Six months in, both families are still happy.
Live-in nanny placement, going on two and a half years now. The Sunhouse process was more thorough than what I'd seen with other agencies. They actually asked about household dynamics, not just hours and ages. The fit they recommended has been remarkable. She's effectively the third parent at this point. Highly recommend the agency for families considering live-in care.
Every published review in one page.
Years operating, vetting, placements, service area.