Is Sunhouse Agency Legit?

A plain-language summary for families considering Sunhouse for nanny placement, recurring care, or a nanny share.

Years operating

Sunhouse Babysitting Agency Inc. was founded in 2021 in Vancouver. The agency is sisters-led — Nicole and April Alana — and runs a handpicked roster of caregivers rather than an open marketplace. The same roster powers both date-night sitter bookings and longer-term nanny placements.

What Sunhouse Agency places

• Full-time and part-time nanny placements
• Nanny shares between two or more families
• Recurring weekly care arrangements
• Date-night and occasional babysitting (via the babysitting service)
• Event, hotel, and last-minute care

Vetting and screening

Every nanny and sitter is interviewed in person, reference-checked, and runs a criminal record check before joining the roster. Because placements often become long-term household relationships, Sunhouse curates rather than scales the roster — the goal is fit, not volume.

Service area

Sunhouse Agency currently serves:

• Vancouver
• North Vancouver
• West Vancouver
• Burnaby
• Richmond
• Tri-Cities
• Tsawwassen

How placement works

Families inquire through the main Sunhouse site with a brief description of needs (hours, ages, location, special requirements). Sunhouse shortlists caregivers from the roster, arranges introductions, and handles the matching process. Trial periods are typical for longer-term placements before committing.

What customers say

See the full review list for verbatim feedback. The most-mentioned themes: caregiver fit, how quickly the agency responds, and the difference of working with a curated roster versus a marketplace.

Disclosure

This site is operated by Sunhouse Babysitting Agency Inc. We publish reviews here so families can see customer feedback in one place. We don’t fabricate reviews, and we don’t remove negative ones — if you spot something inaccurate, request a correction.